FREE STANDARD SHIPPING ON ALL AUSTRALIAN ORDERS OVER $200.

Online Archive Sale

What is included in the Archive Sale?                                   

The Archive Sale includes a wide range of styles including shorts, tees, mini, midi and maxi dresses, mini and midi skirts, jackets, swimwear, as well as Little Auguste pieces. Availability will vary by style and stock is limited, so we recommend shopping early.

What sizes will be available?

Archive Sale styles will be available in a limited range of sizes from XXS–XXL, as well as Little Auguste sizes. Please note that availability will vary by style and is subject to stock on hand.

What size should I order ?

Our sizing is true to size, so we generally recommend choosing the size you’d usually wear (please refer to the conversion chart below). Some styles are designed with a relaxed fit, making the sizing more versatile and easy to wear.

Are Archive Sale items new? 

Our Archive Sale includes archived styles, sample pieces, marketing samples and discontinued stock. Archive Sale items are in near-new condition, however some may have minor imperfections such as small flaws, missing buttons or missing slips which will be reflected in the price.

Do all dresses come with a slip?

No — not all Archive Sale dresses will include a slip. This has been reflected in pricing.

Can I return or exchange an Archive Sale item?

All Archive Sale purchases are strictly final sale. We are unable to offer returns, refunds or exchanges.

Can I change or cancel my order after placing it?

No — once your order is confirmed at checkout, no changes or cancellations can be made.

Can I use discount codes or rewards points?

Yes! Discount codes and Auguste Insider reward points can be used on Archive Sale items.

When will my order be dispatched?

Please allow extra processing time during the Archive Sale period, as dispatch may be slightly delayed due to high order volume.

What shipping options are available?

Standard and Express shipping are available. Orders over $200 qualify for free standard shipping.

Will sold-out items be restocked?

No — Archive Sale stock is extremely limited and once sold out, will not be restocked.

Processing & Delivery Times

All orders are hand-picked and packed with care from our HQ in Burleigh Heads, Australia.

Order Processing

Once your order is placed, you’ll receive an order confirmation email. Once dispatched, you’ll receive a shipping confirmation with tracking details.

Can’t find your emails? Reach out to our friendly Customer Care team:
📩 customercare@augustethelabel.com

Please note: Once your order is placed, we are unable to change the delivery method.


Can I Change or Cancel My Order?

Once your order is placed through checkout, it is considered final. This helps us maintain quick turnaround times and deliver your pieces efficiently.

We are unable to make changes, including:

Please double-check your details before confirming your purchase.


Shipping Within Australia

We ship via Australia Post, Aramex, or StarTrack.

Estimated Delivery Times:

Shipping Rates:

Order Value Shipping Type Cost
Over AU$200 Standard FREE
Under AU$200 Standard AU$10
Over AU$200 Express AU$10
Under AU$200 Express AU$15

🌍 International Shipping

We offer reliable express shipping via DHL Express, UPS Express, or Australia Post.

Flat-Rate Shipping & Free Shipping Thresholds:

Country/Region Currency Flat Rate Free Shipping Over
Australia AUD $10 $200
New Zealand NZD $20 $300
USA USD $25 $300
Canada CAD $25 $350
UK GBP £20 £250
Europe EUR €20 €250
Singapore SGD $25 $300
China CNY ¥180 ¥1500
Hong Kong HKD $200 $1800
Japan YEN ¥4000 ¥35000
Rest of World USD $25 $400

US Orders: Shipped via Australia Post International Standard. Estimated delivery: 3–9 business days, with full tracking provided.

Note: Using a parcel locker as your delivery address may cause delays.


Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or tariffs which are not included in your order total. These charges are the responsibility of the customer and are collected by the carrier at the time of delivery.

If a shipment is refused, the following costs will be deducted from your refund:

US Customers – Important Tariff Notice

Due to recent U.S. trade policy changes, all shipments to the USA may now be subject to duties and tariffs, regardless of value. Orders previously under the $800 de minimis threshold may no longer be exempt.

Shipping Restrictions

We currently do not ship to the following countries:

By completing your purchase, you agree to be responsible for any applicable import duties, taxes, or fees.


Faulty or Incorrect Item?

We’re here to help. If your order is faulty or incorrect, please contact our Customer Care team as soon as possible. Be sure to include:

📩 customercare@augustethelabel.com


Returns & Exchanges

Refunds

We gladly accept change-of-mind returns for a refund within 14 days of delivery. View our full Returns Policy here.

Sale Items

Items marked as Final Sale cannot be returned unless deemed faulty.

Exchanges

In-Store Returns

At this time, our boutiques cannot process online returns. All returns must be lodged through our online returns process.


Where Are You Located?

Our Head Office is in Burleigh Heads, Australia, and our flagship boutique is located in Byron Bay.

All designs are exclusive to our online store and boutique.


Afterpay

We offer Afterpay for customers in Australia, New Zealand, and the UK.

To use Afterpay:

For full terms, visit Afterpay.

 

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