Free standard shipping on all Australian orders over $200

Processing & Delivery Times

Orders are processed within 1–2 business days. During sale periods and new collection launches, please allow a little extra time.

All orders are hand-picked and packed with love from Burleigh Heads, Australia.

Once your order is placed:

If you don’t receive these, please contact us at: customercare@augustethelabel.com

Please note: Once your order is placed, we are unable to change the delivery method.

While we do our best to ensure timely delivery, delays may occur due to weather, courier issues, or unforeseen circumstances. For real-time updates, please use your tracking link directly with the carrier.


Can I Change or Cancel My Order?

All orders are final once processed through checkout. We are unable to:


Shipping Within Australia

We ship via Australia Post, Aramex, or StarTrack.

Estimated Delivery Times:

Shipping Rates:

Order Value Shipping Type Cost
Over AU$200 Standard FREE
Under AU$200 Standard AU$10
Over AU$200 Express AU$10
Under AU$200 Express AU$15

🌍 International Shipping

We offer flat-rate international shipping and free shipping thresholds as shown below:

Country/Region Currency Flat Rate Free Shipping Over
Australia AUD $10 $200
New Zealand NZD $20 $300
USA USD $25 $300
Canada CAD $25 $350
United Kingdom GBP £20 £250
Europe EUR €20 €250
Singapore SGD $25 $300
China CNY ¥180 ¥1500
Hong Kong HKD $200 $1800
Japan YEN ¥4000 ¥35000
Rest of World USD $25 $400

All orders are shipped via DHL Express, UPS Express, or Australia Post.
Estimated delivery: 2–9 business days.

US Orders:
All US orders are shipped via Australia Post International Standard with tracking. Delivery is estimated at 3–9 business days.

Note: Using a parcel locker as your delivery address may cause delays.


Tariffs & Import Duties (U.S. Customers)

Due to recent U.S. trade policy changes, all shipments entering the U.S. may now be subject to import duties, tariffs, or customs fees.

Our products are made in India, Indonesia, China, and other regions. If you’d like to confirm the country of origin before placing an order, contact Customer Care.

If you refuse a shipment, you will still be responsible for original shipping and return fees. These costs will be deducted from your refund.


Customs, Duties & Taxes

By completing a purchase on our website, you agree to take responsibility for any applicable customs duties and import taxes.

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