Shipping

Shipping and Delivery

Shipping Thresholds

Shipping rates and free shipping thresholds by region are outlined below.

Australia

Region	Free Shipping	Standard	Express
Australia	$200+	$10	$10 over $200 / $15 under

International DHL Express

Region	Free Shipping	DHL Express
New Zealand	$300+	$20
USA	$300+	$25
Canada	$350+	$25
United Kingdom	£250+	£20
Europe	€250+	€20
Singapore	$300+	$25
China	¥1500+	¥180
Hong Kong	$1800+	$200
Japan	¥35000+	¥4000
Rest of World	$400+	$25

Domestic orders ship via Australia Post or Aramex. All international orders ship via DHL Express.

Estimated delivery: Australia 1–8 business days. International (DHL Express) 2–7 business days.

US orders: shipped via DHL Express with an estimated delivery of 3–5 business days.

Please note: parcel lockers may cause delays.

Processing & Delivery Times

Orders are processed within 1–2 business days. During sale periods and public holidays (including Christmas and New Year), please allow additional time.

All orders are hand-picked and packed with care from Burleigh Heads, Australia.

Once your order is placed:

You will receive an order confirmation email
Once dispatched, you will receive a second email with tracking details

If you do not receive these emails, please contact us at customercare@augustethelabel.com.

Please note: once your order is placed, we are unable to change the delivery method.

While we do our best to ensure timely delivery, delays may occur due to weather, courier issues, or unforeseen circumstances. For updates, please refer to your tracking link.

Can I Change or Cancel My Order?

All orders are final once processed through checkout.

We are unable to:

Add or remove items
Combine multiple orders
Cancel an order once placed

Shipping Within Australia

We ship via Australia Post or Aramex.

Estimated Delivery Times

Standard: 2–8 business days
Express: 1–5 business days

Shipping Rates

Order Value	Shipping	Cost
Over AU$200	Standard	FREE
Under AU$200	Standard	AU$10
Over AU$200	Express	AU$10
Under AU$200	Express	AU$15

Tariffs & Import Duties (U.S. Customers)

All applicable duties, tariffs, and customs fees are included in product pricing for U.S. customers. The price shown at checkout is the final price.

If a shipment is refused, original shipping and return fees will be deducted from your refund.

Customs, Duties & Taxes (Rest of World)

Duties and taxes are not included and will be collected by the carrier upon delivery.