Terms & Conditions

Items in your order that are designated for shipment to countries outside of Australia may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. Import Fees (including returns) for international shipments, if applicable, are charged to the customer. It is the responsibility of the customer to be aware of what import charges may be applicable in your country.

In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorization on behalf of the recipient designated in your order. 'Final Sale' items cannot be returned or exchanged unless faulty.

To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Carrier specified in your shipment confirmation e-mail or prior to purchase.

If you refuse a shipment from Auguste The Label, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Auguste The Label. This amount will be deducted from your merchandise refund.

Auguste The Label is not responsible for returns that are not received.
These terms and conditions are in addition to the standard information as outlaid under FAQs.

Special offers

From time to time, customers will receive special offers via email or SMS. These are unable to be used in conjunction with any other offer, including Loyalty Rewards. If your special offer includes a minimum spend, your order must reach this amount for your offer to apply. If your order is refunded, the amount will be less any discounts received and your offer is unable to be used again.

Loyalty Rewards
Customers can redeem loyalty points for savings on their order at checkout by selecting the reward in the drop down menu. 200 points = $10 off, 400 points = $20 off, 600 points = $30 off, 800 points = $40 off, 1,000 points = $50 off, 1,200 points = $60 off, 1,400 points = $70 off, 1,600 points = $80 off, 1,800 points = $90 off & 2,000 points = $100 off. Customers must spend $100 to redeem a reward between the value of $10 and $80, or $110 to redeem a $90 reward or $120 to redeem a $100 reward. Loyalty rewards are unable to be combined with any other offer. Any refunds issued will be less any discounts applied.

30% off Selected Styles Promotion (Sale ended)

Further 30% Off Sale

This offer is available from Thursday 15th August at 10am AEST 2024 until Wednesday 21st August 9:11.59pm AEST. Early access is available to August Insider loyalty subscribers from 10am AEST Wednesday 14th August 2024, and 2pm AEST on the same day for our email database subscribers. Customers must apply the relevant code at checkout to receive the discount. After the early access period, this discount will apply automatically. All sale items purchased for more than 50% off RRP are final sale and are not eligible for returns, unless faulty. This offer cannot be combined with any other offer, including Loyalty Rewards. This offer cannot be applied to past orders, and is only applicable for orders placed during the promotional period.